---
title: "Aztec | Contact | Get in Touch with Our Team"
meta:
  "og:description": "Contact Aztec for product inquiries, support, or retailer information. Reach out to our team for advice on bike brakes and pads."
  "og:title": "Aztec | Contact | Get in Touch with Our Team"
  "twitter:description": "Contact Aztec for product inquiries, support, or retailer information. Reach out to our team for advice on bike brakes and pads."
  "twitter:title": "Aztec | Contact | Get in Touch with Our Team"
  description: "Contact Aztec for product inquiries, support, or retailer information. Reach out to our team for advice on bike brakes and pads."
---

# Contact Us

### How do I choose the most suitable disc brake pad compound?

Dry conditions, quiet braking, and rotor-friendly performance: Choose Organic pads. Wet, muddy riding and long-lasting durability: Choose Sintered pads. Heavier bikes and increased braking demands: Choose the Aztec e-bike compound. See the article at the following link for more detail. <a href="/articles/aztec-disc-brake-pad-compounds" target="_blank" rel="noopener" style="color: var(--color-brand);">Aztec disc brake pad compounds</a>.

### How do I work out which brake pad will fit the brake system I use?

Search the Freewheel website with the braking system name as a key word, you should be able to find the matching brake pad shape from the images found here. Every product has a diagram which details the shape and dimensions of each brake pad available. Measuring the brake pad you are replacing will help confirm you are choosing the correct product.

### Are Aztec rotors compatible with all types of brake compounds?

Yes, all Aztec rotors are made from high quality stainless steel suitable for all types of bicycle brake pad compounds. Some brands have resin only rotors which use a softer stainless steel alloy - these types of rotors are not suited to metal or sintered brake pads.

### How often should I replace brake pads and rotors?

Aztec have an extremely handy tool - the Shark tool - a centre lock lockring tool which has a wear gauge for both rotors and brake pads by brand. For rotors simply offer up the gauge on the Shark tool while the rotor is attached to the bike. For brake pads you will need to remove the pad from the calliper. You should always check you have sufficient brake pad material before any ride, especially following a ride in wet weather.

## Still need help?

Fill out the form and we'll get back to you as soon as we can.